Return and refund Policy

1. Returns

We strive to ensure customer satisfaction. If you are not satisfied with your purchase, you may return it under the following conditions:

• Items must be returned within 30 days of the delivery date.
• Items must be unused, unwashed, and in original packaging with all tags attached.
• Personalized or custom-made items are non-returnable unless defective or incorrect.
• Customers are responsible for return shipping costs unless the product was defective or incorrect.

To initiate a return, please contact our support team at [email protected] with your order details.

2. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund:

• Approved refunds will be processed within 7-10 business days to your original payment method.
• Shipping costs are non-refundable, except in cases of defective or incorrect products.
• If your refund is delayed, check with your bank or payment provider before contacting us.

3. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please reach out to us at [email protected].

4. Cancellations

• Orders can be canceled within 24 hours of purchase for a full refund.
• Once an order is shipped, it cannot be canceled.

5. Contact Information For any return or refund inquiries, please contact:

• Email: [email protected]
• Phone (SMS Only): +1 (218) 748-8327
• Address: 1817 Sharon St Warsaw, IN 46580, USA

© Copyright belongs to Esteelo Custom Tee Co. Elliott J Enders.
Employer Identification Number (EIN): 93-3397610, issued by INTERNAL REVENUE SERVICE, CINCINNATI OH 45999-0023, on 09-13-2023.